Building management usually asks the same thing: are you installing something inside the apartment? No. The plan puts the locker in the lobby or the common area. The first ones arrive before the end of 2026.
Lobby or common area, and that is it
It would be coordinated with management. On the published timeline, that install falls between day 4 and day 10 after signing. The plan stocks the locker with hotel-grade sheets and towels, says one unit would serve dozens of properties, and describes the point as available 24/7. The first ones arrive before the end of 2026.
Who opens it
The plan is that the guest opens it with a QR code, with no app and no front desk, and the cleaner drops what is soiled and pulls what is clean. You would not have to be in Punta Cana. The first ones arrive before the end of 2026.
What is inside, depending on the plan
Essential and Premium include hotel-grade sheets and towels and locker access. Premium adds the welcome kit and essentials. Access is not charged per opening. It sits in the $179 or $249 subscription.
More of the product is on the lockers page. The pilot covers Punta Cana, Cap Cana, and Bávaro. From signing to the first guest, the published window is 21 days.